A little more clarity.
Keep an eye on your conversations, knowledge and support queue.
Your support queue
View all replies ↗Conversation archive
Explore archive ↗History collection
IDLECollection progress appears here.
Recent activity
View log ↗Support replies are drafts. Review and approve each reply before it enters the sending queue.
Conversations
Find messages across your archived chats and groups.
Chats
0Reply review
Review grounded support drafts, make them your own, then approve.
Knowledge base
Search the questions and answers learned from your support conversations.
Knowledge extraction
IDLEImported knowledge remains available.
Schedules
Plan one-off and recurring messages in your preferred time zone.
Message schedules
0| Schedule / message | Recipient | Timing | Status | Actions |
|---|
Create a schedule to send a message once, or on a recurring basis.
Outbox
Follow the status of approved and scheduled messages.
Sending queue
| Recipient | Message | Status | Created |
|---|
Messages appear here after an explicit send or a scheduled run.
WhatsApp connection
Link an account to this server to collect history and deliver messages.
Device connection
CHECKINGChecking your connection
Your linked-device status will appear here.
Link your account
- Start the connection
Start WhatsApp on the server. If a saved session is available, it will reconnect.
- Open Linked Devices
On your phone, open WhatsApp → Settings → Linked Devices → Link a Device.
- Scan the QR code
Scan the code shown here. Keep this page open until the account is connected.
- Choose your collection scope
Set the chat filters in Settings before collecting history or generating support drafts.
Workspace settings
Choose the conversations to collect and the questions to review.
Activity log
An audit of account connections, reviews, scheduled runs and delivery.
Recent server events
| Time | Event | Details |
|---|
Activity will appear as your team uses the service.